Founded in 2015, the consultancy combines service management, service development and technology expertise. Work covers strategy, change management, critical projects, information and architecture services, consulting and training. Clients include medium-sized and large public and private service organisations.
Courses cover service management offices, process management and digital service catalogues. Workshops include a service factory simulation. Experts are also available for interim management and architecture roles. Public clients can procure through framework agreements, direct procurement or Hansel's dynamic purchasing system. Creative Commons guides and templates are published online. The entrance is accessible.
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