Management consultancy focuses on growth through customer insight, covering strategy, sales, customer relationships and internationalisation. Founders Mikko Fransila, Tomi Tapper and Markku Larkio lead projects themselves. Work usually begins with customer interviews and existing data analysis, including buying criteria research or mystery shopping.
Services include strategy assessments and GOST-based implementation, solution and value-based selling, sales process design, customer journey mapping and key account health checks. A 45-minute introductory online discussion can be booked. Accessible seating and a wheelchair-accessible toilet are available.
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