The hotel stands in the harbour area on the shore of Lake Saimaa. It consists of the main hotel and a Boutique Hotel, the latter set in the historic spa building. Rooms have air conditioning and a TV, and a buffet breakfast is included with the room. The hotel also has a sauna, a café, an outdoor terrace and room service. Day Spa Lähde offers wellness and massage treatments, and gift cards cover rooms, breakfast and spa.
Meeting and party facilities are available. The entrance is wheelchair accessible, and outdoor parking is paid. Two slow-charging stations serve electric cars. Pets are welcome, though the Boutique Hotel has no pet rooms. Wi-Fi is free and the building is non-smoking. The family-owned business focuses on hospitality and personal service. Its sister hotel, Hotelli Rakuuna, is on the historic Rakuunamäki hill.
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