Founded by service designer Annaliisa Salmelin, the agency develops organisations' business, strategy and services through customer-centred methods. Workshops introduce service design and identify needs for new or existing services.
A full process can run from understanding needs through testing to implementation. Concept delivery is supported with planning, resource definition and stakeholder communication. Goals and metrics are established to assess results. A network of graphic designers, trainers and product developers supports the work. Contact is available through a web form.
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