Founded in 1995, this ICT consultancy specialises in IT service management and governance. Its expertise covers service catalogues, service design, processes, sourcing and organisation. It is led by Timo Hyvönen, who holds ITIL Expert and DPSM certifications.
Services include SIAM service integration, ITSM tool implementation and process consulting based on ITIL, ISO/IEC 20000 and COBIT. Governance and process assessments and training are also offered. Tools used include ServiceNow, BMC Remedy, IET ITSM and Efecte.
Developed IT services with this firm? Describe the cooperation below for others commissioning service management work.
