The museum building holds a permanent exhibition on the Serlachius art collection and the Mänttä factory community, with rotating art exhibitions in its galleries. Families have their own play space, Metsän maailma. It is part of the Serlachius art museum network, which also includes Serlachius Kartano manor and Serlachius Taidesauna, and there is a museum shop on site.
A coffee point in the company's historic coffee room serves refreshments during museum opening hours. Guided group tours are available, including themed tours on the history and architecture of Mänttä's paper industry in Finnish, Swedish and English. Tickets and bookings go through the online shop. According to its website, the venue is safe and largely accessible for people with mobility and sensory impairments. The car park, entrance and toilet are wheelchair accessible, hearing aids are available and wheelchairs can be hired.
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