The design consultancy helps public administration and businesses with service design, development facilitation, strategic change and communication. Work includes user experience research, redesigning service journeys and building operating models.
Participatory methods and repeated prototyping and testing guide development. Workshops, training and coaching are offered for management and teams. The consultancy belongs to the World Design Organization, Design Forum Finland and Arctic NEB Local Chapter. Its website publishes a podcast on people-centred development and a guide to development impact.
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