This consultancy supports businesses and public organisations with change management, leadership, growth and data- and AI-based work. Methods include consulting, facilitation, coaching and practical development. Founder Tarja Eloranta has around 30 years of customer service and management experience in finance.
Customer service training for sales teams, service staff and supervisors is delivered on site or remotely. One-day or tailored programmes use participants' own customer situations. An introductory half-hour discussion can be arranged before collaboration.
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