This trade union represents private service-sector workers, including shop assistants, cleaners, waiting staff, cooks, property maintenance workers and security guards. It negotiates collective agreements, while shop stewards and employment advisers help with pay, working hours, annual leave and dismissal.
Membership includes access to the service-sector unemployment fund, career services and training. Members can update contact details, pay membership fees and report unpaid leave online. An online learning environment and student membership are also available.
Have you used the union's advice services? Share your experience in the comments for other service-sector workers.
