How to edit or delete your review

Did you write something wrong in your review, or do you want to update it after a new visit? You can ask us to edit or delete your review at any time. It is free, and you do not need to give a reason.

How to request a change or deletion

1. Write to [email protected] from the Google address you sign in with. This shows us that the request comes from you.
2. Write "SuomiGuide" and a subject, for example "Edit review" or "Delete review".
3. Include the link to the business page where the review is.
4. If you want to edit, write the new text and, if needed, the new rating.

An edited review is read by the same rules as a new review. We answer by email as soon as we can. Always use the same Google address: if you write from another address, we cannot confirm that the review is yours.

What happens when a review is deleted?

• The review disappears from the site and no longer affects the business rating.
• The licence you gave us to publish your review ends when it is deleted. We only keep what the law or legal claims require.
• Your account stays. You can write new reviews as before.

Do you want to delete your whole account and all your data? See How to delete your account and data.

If we removed your review

If we removed a review or did not publish it, we tell you which rule was broken. You can ask for a new review of the decision within 6 months by replying to our message. A person, not a machine, handles the new review. The rules: Review Moderation.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to have your data corrected and erased. You can send other data protection requests to [email protected]. We reply within 30 days. Read more: Privacy Policy. If your concern is about someone else's review, see How to complain about an unfair or fake review.

Related

• How to write a review
• How to delete your account and data
• How to complain about an unfair or fake review
• Review Moderation
• Privacy Policy

Sources

• General Data Protection Regulation, Regulation (EU) 2016/679, GDPR (eur-lex.europa.eu)
• Review Moderation (SuomiGuide)
• Privacy Policy (SuomiGuide)