How we handle personal data

Here is a short summary of which personal data SuomiGuide handles and why. The full text is in our Privacy Policy. We follow the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act (1050/2018).

Who is responsible for the data?

The data controller is the operator of the site, Madloba Info Limited, Hong Kong. Contact: [email protected].

Which data do we handle?

• Account: you sign in only with a Google account, and from Google we receive only your name and email address. We do not receive or store passwords.
• Forms: name, email, phone (optional), business details and your message.
• Business listings: publicly available business information, such as name, address, phone and opening hours.
• Reviews: your display name and the text you publish.
• Technical data and cookies: IP address, device, browser and timestamps.

We do not collect card details, ID documents or the Finnish personal identity code (henkilötunnus).

Who receives data?

The server is in a data centre in the Netherlands (EU). Google Analytics and Google Ads run only with your consent. We use Cloudflare Turnstile to protect forms from spam. Invoicing for paid services is handled by Madloba Consult LLC. We do not sell personal data. Some data may be processed outside the EU, and such transfers use the EU Standard Contractual Clauses.

How long is data kept?

• Account data is erased within 30 days after the account is deleted, unless the law requires us to keep it longer.
• Form submissions are deleted 6 months after the enquiry is closed.
• Technical logs and backups are kept for up to 30 days.

Your rights

You have the right to access, rectification, erasure, restriction, data portability and objection, and you can withdraw your consent. Write to [email protected]; we reply within 30 days. To delete your account, write to [email protected] from the Google address you sign in with, see How to delete your account and data. You can also complain to the Office of the Data Protection Ombudsman.

More about cookies: What cookies does SuomiGuide use?.

Related

• How to delete your account and data
• What cookies does SuomiGuide use?
• Can a business be removed from the catalogue?
• Privacy Policy

Sources

• General Data Protection Regulation, Regulation (EU) 2016/679, GDPR (eur-lex.europa.eu)
• Finnish Data Protection Act 1050/2018, unofficial English translation (finlex.fi)
• Office of the Data Protection Ombudsman, Finland (tietosuoja.fi)