Add organization

    Are buses, trams and trains in the Helsinki region wheelchair accessible?

    Getting on board with a wheelchair or pram in Helsinki.

    Answered at: Checked at:

    Short answer

    HSL says all buses on HSL public transport are low-floor and all HSL area commuter trains are low-floor. Trams are either fully or partly low-floor, and light rail vehicles are fully low-floor and accessible. Buses can kneel to lower the step when you press the pram or wheelchair button, and there is a manual ramp at the middle doors that the driver helps with. Most trams have a manual ramp at the middle doors, unlocked when you press the ramp button. On commuter trains, the wheelchair button activates a ramp between the train and the platform.

    Transport, roads, car rental

    Why

    1. All buses and commuter trains low-floor.
    2. Ramp at the middle doors.
    3. Press the wheelchair button.

    Details

    HSL says ferries have gentle ramps at Market Square, Meritullintori and Kruunuvuorenranta.

    Tip

    On the metro, many stations have audio beacons at entrances and lift doors.

    What may differ

    Ticket rules for wheelchair users are not clearly stated on HSL's page; check HSL customer service.

    Common misconception

    Old trams in Helsinki have only high steps.

    What actually happens

    HSL says all trams are fully or partly low-floor.

    People also ask

    • Can you take a mobility scooter on HSL buses?
    • Can a companion travel free on HSL?
    • Do you pay with a pram on HSL?

    Sources

    This answer is for reference only. Ticket rules and prices change, so check HSL before you travel.

    Transport, roads, car rental
    Help