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    What is a Kela taxi?

    Who can use a Kela taxi and how it is booked.

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    Short answer

    A Kela taxi is a taxi trip to a doctor, hospital or other care that is reimbursed by Kela, the Social Insurance Institution of Finland. It is meant for people who cannot use public transport because of their health, or who live where there is none. You order it through Kela's regional booking number and show your Kela card before the trip. Kela does not reimburse taxi trips claimed afterwards.

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    Why

    1. Kela explains that taxi trips are reimbursed for health care visits in certain cases.
    2. Kela says the trip is ordered through the regional booking number.
    3. Kela says the Kela card is shown before the trip.

    Details

    A new Kela taxi contract period starts on 1 January 2027. Kela published the new regional booking numbers on 4 November 2026.

    Tip

    Ask the clinic or hospital for a certificate of the need for a taxi if you are not sure you qualify.

    What may differ

    Eligibility depends on your situation and the reason for travel. Kela decides case by case.

    Common misconception

    Anyone can order a Kela taxi for any trip.

    What actually happens

    It is only for health care trips by people who cannot use public transport.

    People also ask

    • How much does a Kela taxi cost?
    • How are taxi prices set in Finland?
    • What is a Kela card?

    Sources

    This answer is for reference only. Kela's rules and booking numbers change, so check Kela's website before you book a trip.

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