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    What is the 116117 number in Finland?

    When to call 116117 and when to call 112.

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    Short answer

    116117 is the Medical Helpline, Päivystysapu in Finnish. It gives advice by phone in urgent health problems that are not emergencies, and tells you where to go for care. The call is free. HUS asks people to call 116117 before going to its emergency departments. In a life-threatening situation, call 112 instead. The service now works across mainland Finland. Lapland was the last region to join.

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    Why

    1. The Ministry of Social Affairs and Health describes 116117 as a free number for urgent, non-emergency advice.
    2. HUS tells patients to call 116117 before coming to its emergency departments.
    3. Verkkouutiset reported that the Lapland wellbeing services county was the last in mainland Finland to adopt the number.

    Details

    The service is run by the wellbeing services counties, so the answer comes from the region you call from. The 116117.fi website has regional contact details.

    Tip

    Save 116117 and 112 in your phone before a trip to Finland.

    What may differ

    Waiting times vary by region and time of day.

    Common misconception

    116117 is just another emergency number like 112.

    What actually happens

    116117 is for urgent advice that is not an emergency. In an emergency, always call 112.

    People also ask

    • What is the emergency number in Finland?
    • Can you text 112 in Finland?
    • Can you call 112 without a SIM card?

    Sources

    This answer is for reference only. Rules and services change, so check the official sources before you rely on them.

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