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    What should I do if I lose my bank card in Finland?

    How to stop misuse of a lost or stolen card.

    Answered at: Checked at:

    Short answer

    Block the card straight away. For cards issued by Finnish banks, the card blocking service answers on 020 333, or +358 20 333 from abroad, every day around the clock. A relative or an authority can also call on your behalf. Then report a theft to the police and contact your bank for a new card. For a foreign card, call the number given by your own bank.

    Practical: communication, money, services

    Why

    1. Nordea gives 020 333 and +358 20 333 as the card blocking numbers, open 24/7.
    2. Oma Säästöpankki says a relative or an authority can also make the blocking call.
    3. Quick blocking limits the losses if someone tries to use the card.

    Details

    Many banking apps also let you freeze or block a card yourself. Blocking is permanent, so you will need a new card afterwards.

    Tip

    Save your bank's blocking number in your phone and in a separate note before you travel.

    What may differ

    The 020 333 service is for cards from Finnish banks. Foreign cards have their own numbers.

    Common misconception

    You only need to tell the bank the next working day.

    What actually happens

    Block the card immediately. The service is open every day around the clock.

    People also ask

    • How do I report a theft to the police in Finland?
    • Can foreigners open a bank account in Finland?
    • Why does the terminal ask for my PIN?

    Sources

    This answer is for reference only. Banks set their own terms, so check the details with the bank before you act.

    Practical: communication, money, services
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