How to contact us

Most questions are answered in this help centre. If yours is not, choose the best option below. We have no phone support. We answer by email, in Finnish and English, as soon as we can.

Business information

• Add a new business: the Add your organisation for free form.
• Correct a mistake in a listing: the Report an error form.

Questions and feedback

• Questions and feedback about the content: the Contact us form.
• Other questions the help centre does not answer: [email protected]. Write the site name "SuomiGuide" and a short subject.
• The general address of the site, which also receives form submissions: [email protected].

Sign-in and account

If you cannot sign in or want to delete your account, write to [email protected] from the Google address you sign in with. This lets us find your account.

Payments, invoices and premium

Paid services, invoices and premium listings are handled by Madloba Consult LLC: [email protected]. Include the invoice number and the business name.

Illegal content

Write to [email protected] with the subject "Content complaint". How it works: How to report illegal content.

Authorities

Authorities, the European Commission and the European Board for Digital Services: [email protected], subject "Authority request".

Cooperation and work

• Partnership or representing us in a region: [email protected], see Become a partner or representative in a region.
• Writers, photographers and editors: see Vacancies.

Tips for a quick answer

• Write about one matter per message.
• Add a link to the page the matter concerns.
• Add a screenshot if you see an error message.

All contact details are also on our Contacts page. If you have already written to us, see How to check the status of your request.

Related

• How to check the status of your request
• Who is behind SuomiGuide?
• How to report illegal content
• Contacts
• Contact us

Sources

• Contacts (SuomiGuide)
• Legal Information (SuomiGuide)