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    Can you get assistance at Kamppi bus station if you have reduced mobility?

    Help at Finland's main coach station.

    Answered at: Checked at:

    Short answer

    Matkahuolto says assistance for disabled people and people with reduced mobility is available at Helsinki bus station, in the long-distance coach terminal of the Kamppi Shopping Centre. The assistant must be booked in advance through Matkahuolto's Customer Service Centre at least 36 hours before the departure or arrival of the bus or coach. This matches the EU rule that bus passengers should notify their need for assistance at the latest 36 hours before the journey.

    Transport, roads, car rental

    Why

    1. Available at Kamppi long-distance terminal.
    2. Book at least 36 hours ahead.
    3. Book through Matkahuolto customer service.

    Details

    Traficom says to report to the assistance point 30 minutes before departure if no other time is given.

    Tip

    Mention the need for assistance already when you buy the ticket.

    What may differ

    Assistance at other bus stations may differ; ask Matkahuolto.

    Common misconception

    You can just ask for help on arrival at the bus station.

    What actually happens

    Matkahuolto says the assistant must be booked at least 36 hours in advance.

    People also ask

    • How early must you ask for assistance on a long-distance bus?
    • How do you book assistance on VR trains?
    • Where do long-distance buses leave from in Helsinki?

    Sources

    This answer is for reference only. Bus services and ticket rules change, so check the timetable and terms before you travel.

    Transport, roads, car rental
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