Add organization

    What is ticket activation in the VR Matkalla app?

    Self-service ticket checks on long-distance trains.

    Answered at: Checked at:

    Short answer

    VR announced in August 2023 that passengers can activate their ticket in the VR Matkalla app as an alternative to the conductor's check. Activation opens 15 minutes before the train's departure and closes 10 minutes after it. If the journey includes a change, the ticket for the second train is activated separately. At launch the change concerned Ekstra class seats and day train compartments, for adult and child tickets, and VR said it would extend it gradually. Conductors still tour the coaches and check passengers who have not activated their ticket.

    Transport, roads, car rental

    Why

    1. Opens 15 minutes before departure.
    2. Closes 10 minutes after departure.
    3. Conductors still check others.

    Details

    VR says an activated ticket counts as used and cannot be changed or cancelled.

    Tip

    Do not activate the ticket until you are sure you will take that train.

    What may differ

    VR planned to extend activation to all tickets; which tickets it covers now needs checking in the app.

    Common misconception

    Once activation exists, there are no conductors on board.

    What actually happens

    VR said conductors continue to tour the coaches as normal.

    People also ask

    • How much does it cost to change a VR ticket?
    • Is there Wi-Fi on VR trains?
    • What is the Lisä% tag on VR tickets?

    Sources

    This answer is for reference only. Train timetables, prices and services change, so check VR before you travel.

    Transport, roads, car rental
    Help