How do you get assistance at Helsinki Airport if you have reduced mobility?
Assistance for passengers with reduced mobility at Finnish airports.
Short answer
Finavia says the assistance service at Helsinki Airport is always free of charge for anyone who needs it, and you can get help moving around the airport around the clock. Book the service through your travel agent or airline when you book the trip, or at least 48 hours before the flight. Traficom also tells air passengers to give notice of their need for assistance when booking or at the latest 48 hours before departure, and says no extra fee can be charged for this.
Why
- Free assistance for anyone who needs it.
- Available around the clock.
- Book via airline at least 48 hours before.
Details
Traficom says no extra fee can be charged for notifying your need for assistance.
Tip
Describe the help you need as precisely as possible when you book.
What may differ
Finnair asks wheelchair users who need boarding help to be at the gate at least 45 minutes before departure on European flights.
Common misconception
You must book airport assistance directly with Finavia.
What actually happens
You book it through your airline or travel agent.
People also ask
- How do you book assistance on VR trains?
- How early should you arrive at Helsinki Airport?
- Does Helsinki Airport still have Terminal 1 and 2?
Sources
This answer is for reference only. Timetables, routes and airport services change, so check Finavia and HSL before you travel.
Transport, roads, car rentalRelated questions
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Can you get assistance at Kamppi bus station if you have reduced mobility?
Matkahuolto says assistance for disabled people and people with reduced mobility is available at Helsinki bus station, in the long-distance coach terminal of the Kamppi Shopping Centre.
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Can you store luggage at Kamppi bus station in Helsinki?
The Kamppi Centre says the long-distance transport terminal is open 24/7 and that you can leave luggage for short or long periods in the 24/7 storage.
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Where do long-distance buses leave from in Helsinki?
Matkahuolto says the Kamppi long-distance terminal is the hub of public transport in Helsinki and is open 24/7.
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How do you get to Vuosaari Harbour in Helsinki by public transport?
Port of Helsinki says the Hansa Terminal is in Vuosaari Harbour, about 3 kilometres from the nearest metro station, Vuosaari.

