How long do you have to report luggage or a car damaged on a ferry?
Deadlines and limits for luggage and vehicles at sea.
Short answer
Your Europe says that for incidents at sea, cabin luggage is covered up to about 2,700 euros and a vehicle, including the luggage inside it, up to about 15,500 euros. Other valuables are covered up to about 4,100 euros only if you deposited them with the carrier for safekeeping. You must give notice within 15 days of disembarking or of receiving your luggage, and ideally before you leave the ship. A court claim must be made within two years. The carrier pays nothing if it proves it was not at fault.
Why
- Cabin luggage is covered up to about 2,700 euros.
- A vehicle is covered up to about 15,500 euros.
- Notice must be given within 15 days.
Details
Your Europe says special rules apply to money, securities, gold, jewellery and art.
Tip
Photograph your car on the car deck before you drive off and report damage at once.
What may differ
Your Europe says lost or damaged mobility aids are compensated at the cost of repair or replacement.
Common misconception
You can report ferry damage whenever you notice it.
What actually happens
The notice deadline is 15 days.
People also ask
- Deadlines for lost or damaged luggage claims
- How to complain about a ferry company
- Is there a ferry from Finland to Germany?
Sources
- Your Europe: Ship passenger rightsChecked at:
This answer is for reference only. Passenger rights depend on the airline, route and situation, so check Your Europe or the European Consumer Centre.
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