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    How much does it cost to change a VR long-distance train ticket?

    Moving your train trip to another time or date.

    Answered at: Checked at:

    Short answer

    VR says you can change a long-distance single ticket before the train's scheduled departure, and the change fee is €5.20 per ticket. If you change to a more expensive train, you pay the difference; if the new train is cheaper, the difference is not refunded. A ticket that has been activated in self-service counts as used and can no longer be changed or cancelled. You can make the change in the VR Matkalla app, at vr.fi, at the Helsinki ticket office or by calling customer support on 0100 3232, which costs €0.06 per minute plus the local or mobile call charge.

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    Why

    1. Change fee €5.20 per ticket.
    2. Change before the scheduled departure.
    3. You pay the difference to a dearer train.

    Details

    VR says an activated ticket cannot be changed or cancelled.

    Tip

    Buy the ticket while signed in, so you can change it yourself in the app.

    What may differ

    VR says tickets bought through a retailer must be changed with that retailer.

    Common misconception

    You get money back if you switch to a cheaper train.

    What actually happens

    VR does not refund the difference when you change to a cheaper service.

    People also ask

    • Where can you buy or change a VR ticket in person?
    • Train delay compensation in Finland
    • What is ticket activation in the VR app?

    Sources

    This answer is for reference only. Train timetables, prices and services change, so check VR before you travel.

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