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    Do gift vouchers expire in Finland?

    What to check before buying or using a gift voucher.

    Answered at: Checked at:

    Short answer

    Gift vouchers usually have conditions set by the company, including the validity period. KKV advises checking the validity period, where the voucher can be used, whether it works for discounted products, whether it must be used at once and whether any unused amount can be paid in cash. If the company has not clearly told you about restrictions, you have the right to assume there are none. The Consumer Disputes Board has noted that a gift voucher is legally a debt of the company.

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    Why

    1. KKV lists validity period and usage restrictions as things to check.
    2. KKV says unclear restrictions mean the consumer may assume none exist.
    3. MTV Uutiset reports the Consumer Disputes Board describing a gift voucher as a debt.

    Details

    A gift voucher is different from compensation for a defect. KKV says you do not have to accept a gift voucher as compensation for a defective product.

    Tip

    When you give a voucher, tell the recipient the expiry date and conditions.

    What may differ

    Conditions vary a lot between shops. Some vouchers have no expiry at all.

    Common misconception

    Gift vouchers in Finland never expire.

    What actually happens

    Companies can set a validity period, but they must make the conditions clear.

    People also ask

    • Do you have to accept a gift card instead of a refund?
    • What is the Consumer Disputes Board in Finland?
    • What does lowest price in 30 days mean?

    Sources

    This answer is for reference only. Consumer rules can change and cases differ, so check KKV or the Consumer Advisory Services.

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