Does official mail in Finland now come digitally?
Who the change affects and how the inbox is activated.
Short answer
The Legal Register Centre says the law on the primacy of digital official mail entered into force on 14 April 2026. Official mail is now delivered primarily in digital form to everyone who uses electronic services. Suomi.fi Messages are activated when you identify yourself in a public e-service. Verkkouutiset reported that people who do not use these services continue to get official mail on paper.
Why
- The Legal Register Centre gives 14 April 2026 as the start date.
- Verkkouutiset reported over 2.6 million users of Suomi.fi Messages.
- Verkkouutiset says non-users of e-services keep getting paper mail.
Details
The change does not happen unnoticed: the inbox is activated during strong identification.
Tip
Install the Suomi.fi app and add an email address for notices, so you do not miss deadlines in official letters.
What may differ
The change does not apply to minors or to people under guardianship, who keep getting paper mail.
Common misconception
Official letters now come by email.
What actually happens
They come to Suomi.fi Messages. Email only brings a notice.
People also ask
- How do you notify a change of address in Finland?
- What is strong electronic identification in Finland?
- How many days a week is post delivered?
Sources
This answer is for reference only. Postal prices and services change, so check Posti before you send.
Practical: communication, money, servicesRelated questions
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What happens to letters with a wrong or incomplete address in Finland?
Traficom says that if a postal company cannot find the right address or return a letter to the sender, the letter is delivered to Traficom.
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How do you complain about mail delivery in Finland?
Traficom says you should first complain directly to the postal company.
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Who decides where your mailbox must be in Finland?
KKV says customers have a legal obligation to place their mailboxes in a location specified by Posti, the universal service company.
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Is mail forwarding free in Finland?
In Posti's product terms for mail forwarding of 1 January 2023, the permanent change of address and the parallel address are free.

