What are your rights if a ferry from Finland is cancelled or delayed?
EU rights on ferries and passenger ships.
Short answer
Your Europe says that if your ship is cancelled, the carrier must offer a choice between a refund within seven days, with a free return trip if needed, or rerouting at the earliest opportunity at no extra cost. The same choice applies if departure is delayed by more than 90 minutes. While you wait, you should get snacks, meals or refreshments in proportion to the waiting time, if they are available. If an overnight stay is needed, the carrier must arrange accommodation on board or ashore and transport to the terminal. Ashore costs can be capped at 80 euros a night for up to three nights.
Why
- A refund is paid within seven days.
- The choice applies to departure delays over 90 minutes.
- Accommodation ashore can be capped at 80 euros a night.
Details
Your Europe says the refund or rerouting choice does not apply to cruises.
Tip
Ask at the terminal what the company offers before you leave the port.
What may differ
Your Europe last checked its ship passenger rights page on 15 September 2026.
Common misconception
EU passenger rights only apply to flights.
What actually happens
The EU also has rights for ferry and ship passengers.
People also ask
- How much compensation do you get for a delayed ferry?
- Where does the ferry to Tallinn leave from in Helsinki?
- EU flight delay compensation from Finland
Sources
- Your Europe: Ship passenger rightsChecked at:
This answer is for reference only. Passenger rights depend on the airline, route and situation, so check Your Europe or the European Consumer Centre.
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