Can someone else pick up my Posti parcel?
Which items need ID or a power of attorney.
Short answer
Posti says another person can collect a parcel from a Parcel Locker with the opening code, and from an outlet with the pickup code, without ID or a power of attorney. A power of attorney is needed for registered letters, registered parcels, letters with advice of delivery and insured items. Items marked for personal handover can only be given to the original recipient.
Why
- Posti says the opening code is enough at a Parcel Locker.
- Posti says a pickup code is enough at an outlet.
- Posti lists the items that need a power of attorney.
Details
Without a pickup code, for example for registered items, the collector needs the item ID and an accepted ID document.
Tip
Share the code only with the person who collects the parcel. Anyone with the code can take it.
What may differ
Lockers need only the code: 9 characters for outdoor lockers and 6 for keyboard lockers.
Common misconception
Only the person named on the parcel can pick it up.
What actually happens
A normal parcel can be collected by anyone with the code.
People also ask
- Which ID do you need to pick up a parcel?
- How long does Posti keep a parcel for pickup?
- Can you extend the pickup time?
Sources
- Posti: Picking up an itemChecked at:
This answer is for reference only. Postal prices and services change, so check Posti before you send.
Practical: communication, money, servicesRelated questions
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What happens to letters with a wrong or incomplete address in Finland?
Traficom says that if a postal company cannot find the right address or return a letter to the sender, the letter is delivered to Traficom.
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How do you complain about mail delivery in Finland?
Traficom says you should first complain directly to the postal company.
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Who decides where your mailbox must be in Finland?
KKV says customers have a legal obligation to place their mailboxes in a location specified by Posti, the universal service company.
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Does official mail in Finland now come digitally?
The Legal Register Centre says the law on the primacy of digital official mail entered into force on 14 April 2026.

