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    How do I spot a fake text message in Posti's name?

    Common parcel scams and how to stay safe.

    Answered at: Checked at:

    Short answer

    The National Cyber Security Centre has warned about text messages sent in Posti's name that ask you to click a link to pay a small fee or confirm details. The links lead to fake pages that collect bank credentials. A genuine Posti arrival notice tells you where the parcel is waiting and gives the pickup point's address. Since 2 November 2026, text messages from unverified sender names are shown as Roskaposti.

    Practical: communication, money, services

    Why

    1. Verkkouutiset reported the NCSC-FI warning about phishing in Posti's name.
    2. A genuine notice gives the pickup point and its address, according to the report.
    3. Traficom says unverified sender names are labelled Roskaposti from 2 November 2026.

    Details

    If you have entered your bank codes on a suspicious page, contact your bank at once and block the codes.

    Tip

    Track parcels only in the official Posti app or by typing posti.fi into the browser yourself.

    What may differ

    Scammers also use the names of other parcel companies. The same rules of caution apply.

    Common misconception

    A text message showing Posti as the sender is always real.

    What actually happens

    Sender names can be faked. Check the details in the official app instead.

    People also ask

    • What does Roskaposti mean on a text message?
    • How many parcel lockers does Posti have?
    • What should I do if I lose my bank card in Finland?

    Sources

    This answer is for reference only. Consumer rights depend on the purchase and the seller, so check the terms or ask the Consumer Advisory Services.

    Practical: communication, money, services
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