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    What is Posti's 3.10 euro handling fee on parcels from outside the EU?

    When Posti's own fee applies and how to pay it.

    Answered at: Checked at:

    Short answer

    Posti says its handling fee is 3.10 euros when paid online and 3.30 euros when paid at a Posti outlet on pickup. You only pay it if you pay taxes on the shipment in customs clearance. It is separate from the 2 euro per item handling fee that Finnish Customs has charged on online purchases from outside the EU since 1 November 2026. Posti's fee is paid after clearance on its website with the shipment ID.

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    Why

    1. Posti lists 3.10 euros online and 3.30 euros at an outlet.
    2. Posti says the fee applies only when taxes are paid.
    3. Posti describes the separate Customs fee of 2 euros per goods item from 1 November 2026.

    Details

    Type the shipment ID carefully. Posti warns that a wrong ID can charge someone else's parcel and cannot be reversed.

    Tip

    If you paid the fee when no tax was due, Posti has a refund form. Attach the Customs clearance decision.

    What may differ

    Courier companies have their own fees, which are set in their terms.

    Common misconception

    Posti's fee and the Customs fee are the same thing.

    What actually happens

    They are two different fees paid to two different parties.

    People also ask

    • What is the 2 euro handling fee on parcels?
    • Can you clear a parcel through customs yourself?
    • What do you need to clear a parcel through customs?

    Sources

    This answer is for reference only. Customs rules for online purchases are changing in stages, so check Finnish Customs before you order.

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