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    What happens if you do not clear a parcel through customs in time?

    Deadlines for customs clearance and what to do if you miss one.

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    Short answer

    Posti says clearance must be done within the time limit stated in the notice you receive. After the deadline the shipment is returned to the sender, and the deadline cannot be extended. If you clear it just after the deadline, the parcel has probably already left, so the clearance was useless. You can then ask Finnish Customs for a correction, but only if you can show that the parcel was returned and has left Finland.

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    Why

    1. Posti says the shipment is returned after the deadline.
    2. Posti says the deadline cannot be extended.
    3. Posti describes asking Customs for a remedy after a return.

    Details

    Posti says you are not entitled to compensation, and its handling fee is not refunded in this case.

    Tip

    Clear the parcel as soon as the notice arrives. Do not wait for the last day.

    What may differ

    The exact number of days is stated in the notice, so check it there.

    Common misconception

    You can ask Posti for a few more days.

    What actually happens

    Posti says the clearance deadline cannot be extended.

    People also ask

    • What do you need to clear a parcel through customs?
    • What is Posti's handling fee?
    • How long does Posti keep a parcel for pickup?

    Sources

    This answer is for reference only. Customs rules for online purchases are changing in stages, so check Finnish Customs before you order.

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