Which ID do you need to pick up a parcel from Posti?
When ID is needed and which documents Posti accepts.
Short answer
Posti says a Parcel Locker needs only the opening code, and an outlet needs only the pickup code. If you have no pickup code, for example for registered items, you need the item ID and an accepted ID document. Posti names a passport, a driving licence and an identity card issued by the police as examples.
Why
- Posti says no ID is needed with a pickup code at an outlet.
- Posti lists a passport, driving licence and police ID card as examples.
- Posti says registered items without a code need the item ID and ID.
Details
Posti names a passport among the accepted documents, so a foreign visitor can use one.
Tip
Carry your passport when you collect registered mail on a trip. A bank card does not prove identity.
What may differ
Collecting registered mail for someone else also needs a power of attorney.
Common misconception
You always need ID to collect a parcel.
What actually happens
With a pickup code or locker code, no ID is needed.
People also ask
- Can someone else pick up my parcel?
- How long does Posti keep a parcel for pickup?
- Which IDs are accepted in Finland?
Sources
- Posti: Picking up an itemChecked at:
This answer is for reference only. Postal prices and services change, so check Posti before you send.
Practical: communication, money, servicesRelated questions
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What happens to letters with a wrong or incomplete address in Finland?
Traficom says that if a postal company cannot find the right address or return a letter to the sender, the letter is delivered to Traficom.
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How do you complain about mail delivery in Finland?
Traficom says you should first complain directly to the postal company.
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Who decides where your mailbox must be in Finland?
KKV says customers have a legal obligation to place their mailboxes in a location specified by Posti, the universal service company.
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Does official mail in Finland now come digitally?
The Legal Register Centre says the law on the primacy of digital official mail entered into force on 14 April 2026.

