How long is the legal guarantee for goods bought in Finland?
Your rights when a product breaks or does not work.
Short answer
Your Europe explains that under EU rules you have a legal guarantee of at least two years for goods bought from a business. If a product turns out to be faulty in that time, the seller must repair or replace it, or give a price reduction or refund. This right is separate from any extra warranty the seller or maker offers.
Why
- Your Europe gives at least two years as the EU legal guarantee.
- The seller is responsible for faulty goods, according to Your Europe.
- The legal guarantee applies to shop and online purchases alike.
Details
In Finland the seller's liability for defects can last longer than two years for durable goods. Finnish consumer law looks at how long the product should reasonably last.
Tip
Keep receipts for larger purchases. They prove the date of purchase if something breaks.
What may differ
Goods bought from private sellers are not covered in the same way.
Common misconception
If the shop gives no warranty, you have no rights when a product breaks.
What actually happens
The legal guarantee applies whether or not the shop gives its own warranty.
People also ask
- How long can you cancel an online purchase in Finland?
- What is the online shop cancellation function?
- Can you get a tax-free refund in Finland?
Sources
- Your Europe: Shopping consumer rightsChecked at:
- KKV: Extension of the withdrawal periodChecked at:
This answer is for reference only. Consumer rights depend on the purchase and the seller, so check the terms or ask the Consumer Advisory Services.
Practical: communication, money, servicesRelated questions
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What happens to letters with a wrong or incomplete address in Finland?
Traficom says that if a postal company cannot find the right address or return a letter to the sender, the letter is delivered to Traficom.
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How do you complain about mail delivery in Finland?
Traficom says you should first complain directly to the postal company.
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Who decides where your mailbox must be in Finland?
KKV says customers have a legal obligation to place their mailboxes in a location specified by Posti, the universal service company.
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Does official mail in Finland now come digitally?
The Legal Register Centre says the law on the primacy of digital official mail entered into force on 14 April 2026.

