How to contact us
Forms, email addresses and who to write to about listings, sign-in, payments an…
Help and FAQ about SuomiGuide
By author: SuomiGuide Customer Care
Answers about accounts, business listings, reviews and paid services
Who is behind SuomiGuide?
SuomiGuide is run by Madloba Info Limited. Who makes the catalogue, who sells t…
How to report illegal content
Seen illegal content on SuomiGuide? Email [email protected] with the subject "Co…
What cookies does SuomiGuide use?
SuomiGuide uses only necessary cookies by default. Analytics and marketing only…
How we handle personal data
Which personal data SuomiGuide handles, who receives it, how long it is kept an…
Become a partner or representative in a region
Want to represent SuomiGuide in your region? Write to [email protected] w…
How to start working with SuomiGuide
A free listing, paid visibility, a partnership or work with our editors. How to…
The site isn't working: what to check
Is SuomiGuide not loading or a map not showing? Check your browser, cookie sett…
How to check the status of your request
No reply from SuomiGuide yet? Check your spam folder, see our usual handling ti…
Can I get a refund or cancel the service?
Payments are not refunded and services do not renew automatically. When the per…
Invoices and payment documents
For SuomiGuide services you get a written offer and an invoice from Madloba Con…
How to pay for advertising and services
Paid services on SuomiGuide are invoiced by Madloba Consult LLC: invoice in USD…
Does payment affect rankings and reviews?
Payment never changes reviews, ratings or editorial rankings on SuomiGuide. Pai…
What paid services are there for businesses?
Basic visibility on SuomiGuide is free. A premium listing adds visibility and a…
How to complain about an unfair or fake review
Is a review fake or against the rules? How to complain to SuomiGuide, what we c…
Why real reviews matter more than fake ones
Fake reviews are banned under Finnish consumer law. How SuomiGuide checks revie…